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Clear communication contributes to the effectiveness of a work team. As a manager or supervisor, you have the responsibility to set the tone by modeling good communication, strong interpersonal skills, and being open to coaching employees so they can develop the skills necessary to be successful at work. This training program will provide you with communication and coaching strategies and techniques you can use to effectively manage the team. You will learn how to use coaching as a communication skill that you can use to help employees with improving performance, solving problems, and developing positive interactions.
Conflict occurs in every workplace. Learn strategies on how to manage that conflict in a constructive, professional, and timely manner. Your role as a manager or supervisor is to value and recognize the diversity of employees. This diversity can lead to creative and productive ideas for a work team, but it can also lead to disagreements, differences of opinion, and even dislike between coworkers. This training will provide steps to resolve conflict with a positive and proactive approach so that the team works together cooperatively.
HR Proactive Inc. offers our Legal Hiring for individuals responsible for the recruitment of employees to ensure a fair and equitable hiring process is in place so your organization is in compliance with provincial and federal laws. This training program will show you how to apply the laws regarding accessibility and inclusion into your hiring process. It will also assist you with creating a job posting that uses non-discriminatory and neutral language and does not refer directly or indirectly to any prohibited grounds of discrimination. Our training materials also include how to develop interview questions that focus on the core duties of the position, avoiding questions that could lead to litigation.